Terms & Conditions
All merchandise is non-refundable unless the product/item is received damaged or is out of stock. If the item is received damaged, a replacement will be sent free of charge to the member.
The ISU Membership fees are not to be treated as a Journal subscription. As a matter of standard ISU does not refund payments for which a membership has been processed. If a member has unintentionally made multiple payments for the same period of membership, the additional payments will used to extend their paid membership period.
Please note that reimbursement of pre-paid membership fees is not possible for paid memberships.